Privacy Policy

AutoBroker.io Privacy Policy

Effective Date: January 1, 2025

AutoBroker.io (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information—including phone numbers and SMS communication preferences—when you use our platform and services.

1. Information We Collect

  • Personal & Business Info: Name, email, phone number, company name, and business license data.
  • Client Data: Customer contact info, deal records, and communication logs.
  • Device & Usage Data: IP address, browser, location, and behavior within the app.
  • SMS Consent Data: Opt-in status, timestamp of consent, and communication preferences.

2. SMS & A2P Messaging

By providing your phone number, you consent to receive transactional and business-related SMS messages from AutoBroker.io. These may include:

  • Appointment confirmations and reminders
  • Lead notifications and deal updates
  • Platform alerts or security verifications

Message frequency: Varies by user activity.
Message & data rates may apply.
Opt-out: You can opt out at any time by replying STOP. For support, reply HELP or email [email protected].

3. How We Use Your Information

  • To deliver and maintain our CRM and desking services
  • To communicate with you by SMS, email, or in-app messages
  • To comply with A2P 10DLC and mobile carrier regulations
  • To improve our platform performance and user experience

4. Sharing of Information

We do not sell your personal data. We only share it with:

  • SMS delivery providers (e.g., Twilio, Bandwidth) for A2P-compliant messaging
  • OEM data partners and third-party services for internal functionality
  • Regulatory bodies, if required by law or compliance requests

5. Data Security

Your data is protected using SSL encryption, secure APIs, and access controls. We log all SMS opt-ins and opt-outs for regulatory auditability.

6. Data Retention

We retain messaging logs, opt-in/opt-out records, and customer data in accordance with A2P 10DLC and TCPA compliance requirements.

7. Your Rights

You may review, update, or request deletion of your data by contacting us at [email protected]. Opt-out requests are processed immediately.

8. Cookies & Tracking

We use cookies to enhance site performance and track user behavior. You may disable cookies in your browser, but some features may not work properly.

9. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with an updated effective date.

10. Contact Us

For questions or requests related to your privacy or SMS usage, email [email protected].